RETURNS + EXCHANGES
We hope you love your Lime Ricki suit, but we understand sometimes things don’t fit the way you want. We are happy to exchange or return any qualifying merchandise* minus original shipping charges within 14 days from delivery date.
If you purchased the $1.98 unlimited returns for store credit or exchange with your items, you will submit a return and receive a pre-paid label through the link below. If you did not purchase the $1.98 unlimited return or exchange option, you will still return like normal and purchase a label through our return portal below.
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange within 30 days of purchase. Please call customer service at 866-931-4566 for assistance.
For international returns, please email email@example.com for approval and instructions.
*REQUIREMENTS FOR RETURNS & EXCHANGES
TO RETURN OR EXCHANGE IN A STORE
To return or exchange in a store, bring in your receipt or sales order form to one of our store locations in Provo or Salt Lake City within 14 days of purchase. An associate there will be happy to help you. Refunds are issued in the original payment form. Original shipping charges are not refundable. Please allow 5-7 business days for the refund to appear in your account.