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RETURNS + EXCHANGES

We hope you love your Lime Ricki suit but we understand sometimes things don’t fit the way you want. We are happy to exchange or return any qualifying merchandise* minus original shipping charges within 14 days from delivery date.

 

Returns are free when using the try before you buy program for 5 items or less. Mixed carts of try before you buy & pay now items are subject to a return shipping fee that is deducted from the amount to be refunded. Orders using the buy now, or other payment methods, will be issued a return label that will be deducted from the amount to be refunded. 

 

*REQUIREMENTS FOR RETURNS & EXCHANGES

 

Item is unwashed & unworn (other than to try it on)
No deodorant marks or other stains
Original hygienic liner still attached to bottom
All tags still attached to suit
Item is not Final Sale (final sale items will be indicated with a red final sale tag on the product page)

 

All swimsuits must be returned in their original condition, with all tags and hygienic liners attached. We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. Items that do not meet these requirements will not be refunded, and your item(s) will be returned to you.

ALL ORDERS CLICK HERE FOR RETURNS & EXCHANGES 

 

TO RETURN OR EXCHANGE IN A STORE

To return or exchange in a store, bring in your receipt or sales order form to one of our store locations in Provo or Salt Lake City within 14 days of purchase. An associate there will be happy to help you. Please allow 5-7 business days for the refund to appear in your account. Refunds are issued in the original payment form. Original shipping charges are not refundable. Remember, your item(s) must meet the requirements listed above for return.

IN CASE OF INCORRECT SHIPMENT

In the unusual event that you received an incorrect shipment, please call customer service at 866-931-4566 for instructions.

IN CASE OF DEFECTIVE ITEM

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange within 30 days of purchase. Please call customer service at 866-931-4566 for assistance.