- Shipping Policies
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Thanks for shopping with us! We know you're excited to get your new suit, so we will be sure to get your order shipped as quickly as possible. Orders are processed and shipped within 24-48 hours. During sales and promotions, it may take our shipping department an extra day or two to process orders. We do not ship on weekends or holidays.
Because we want to make it easy for you, we are happy to change or cancel orders before we begin processing and shipping them out. Customers have until 9 am (MST) the following day to change your order. (For example, if you place an order on Thursday afternoon, then change your mind about something, you have until 9 am Friday to contact the shipping department to change the order.) If you place an order on Saturday, you have until 9 am the following Monday to change your order.
We ship nationally and internationally through USPS and UPS--you choose which one you want to use. Of course, the cost depends on the size of the order and the shipping destination.
Wondering how much your shipping will cost? As you proceed to check-out, the cost of shipping will show based on the shipping method you request. Packages shipped within the U.S. can be tracked through your customer account. To track international packages, please contact customer service.
Please note that international orders, regardless of shipping method, may be subject to duties, import taxes, customs fees, etc. These fees are determined by customs officials. We cannot be responsible for those fees.
USPS shipments (within the U.S.):
- First Class/Parcel: 4-9 business days ($5 shipping rate on all packages)
- Priority: 3-5 business days
- Express: 2-3 business days
USPS International shipments (this includes Canada):
- First Class-Parcel: 2-4 weeks
- Priority International: 7-12 business days
These are estimated shipping times. Delays in customs for international shipments can also increase shipping time.
UPS (please visit ups.com for additional details):
- Ground: Day-definite delivery typically in 5-7 business days.
- 3-Day Select: Delivery by the end of the third business day after the order is processed and shipped. Some locations in Hawaii and Alaska require additional transit time.
- Second Day Air: Delivery by the end of the second business day after the order is processed and shipped. Some locations in Hawaii and Alaska require additional transit time.
SHIPPING CONTACT INFORMATION